At SohagIt, we aim to provide high-quality digital products and instant delivery for our customers in Bangladesh. Please read our Return and Refund Policy carefully before making a purchase.
Digital Product Policy
All our products (such as software keys, premium accounts, games, Giftcard and online subscriptions) are digital and delivered instantly. Once the product key or access link is sent to your email or account, it cannot be returned or refunded.
Refund Eligibility
A refund may only be issued if:
- You receive an invalid or non-working code/Product.
- The product cannot be activated due to a verified issue on our end.
- The issue is reported within 24 hours of delivery.
Non-Refundable Situations
We do not offer refunds for:
- Wrong product purchased by the customer.
- Change of mind after delivery.
- Product issues caused by misuse or violation of terms.
Refund Process
If your refund request is approved, the amount will be refunded via bKash/Nagad/Rocket or Bank account within 48 hours.
📞 Need Help?
If you face any issue, please contact our support team:
📧 Email: contact@sohagit.com
📱 WhatsApp: +8801877723800
Phone: +8801877723800
Telegram: +8801877723800
Fb: https://www.facebook.com/sohagitt
Your satisfaction is our priority. Thank you for trusting SohagIt